Privacy Policy – AliBabaSouq

Website: https://alibabasouq.net

AliBabaSouq (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and share your information when you use our marketplace, whether as a buyer, seller, or visitor.

1. Who We Are

AliBabaSouq is a multi-vendor online marketplace where independent sellers can list products and buyers can purchase directly through our platform.

For any privacy concerns, you can contact us at:
Email: Telal2023@hotmail.com

2. Data We Collect

We collect the following information:

a) Information You Provide

• Account details (name, email, phone number, password).

• Billing and shipping addresses.

• Payment information (processed securely via third-party payment providers).

• Communication (messages, reviews, inquiries).

b) Information Collected Automatically

• IP address, browser type, and device information.

• Usage data (pages visited, time spent, interactions).

• Cookies and tracking technologies (see Section 6).

c) Vendor Information

• Business details (store name, registration details, tax information).

• Banking or payout details for seller payments.

3. How We Use Your Data

We use your data to:

• Process and fulfill orders.

• Enable communication between buyers and sellers.

• Manage accounts and provide customer support.

• Detect and prevent fraud or unauthorized activities.

• Improve website functionality and user experience.

• Comply with legal and regulatory obligations.

4. Who We Share Your Data With

We may share data with:

• Vendors: To fulfill orders you place on their stores.

• Payment Processors: To securely process transactions (e.g., Tap, Stripe, PayPal).

• Shipping Partners: To deliver purchased items.

• Analytics & Marketing Tools: For site optimization and advertising.

• Legal Authorities: When required by law or to enforce our Terms of Service.

5. How Long We Keep Your Data

• Account information: Kept as long as your account is active.

• Order history: Retained for accounting and legal compliance (usually 5–7 years).

• Vendor data: Kept as long as they operate on the platform.

• Cookies: Retention varies (see Section 6).

6. Cookies & Tracking

We use cookies to:

• Remember your login and preferences.

• Analyze traffic and performance.

• Deliver relevant ads (retargeting).

You can manage or disable cookies in your browser settings, but this may affect site functionality.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

• Request a copy of your data (data portability).

To exercise these rights, contact us at Telal2023@hotmail.com.

8. Data Security

We implement industry-standard security measures:

• Encrypted data storage and transfer (SSL).

• Restricted access to sensitive data.

• Regular security audits and monitoring.

9. Children’s Privacy

AliBabaSouq does not knowingly collect data from individuals under 18. If we learn that a minor has provided us with personal data, we will delete it.

10. International Users

If you are accessing our site from outside Saudi Arabia, your information may be transferred and processed in countries with different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or posted on our website.

12. Contact Us

For questions about this Privacy Policy, contact:
Email: Telal2023@hotmail.com